PerfectTed Help Center

We prioritise safety and transparency in our ingredients:<ul><li>Testing: All of our matcha is rigorously tested for pesticides, heavy metals, and microbiological contaminants.</li><li>Allergens: Our products are free from common allergens like eggs, nuts, and soy. However, please note that some products contain milk, coconut sugar and coconut powder.</li></ul>

Information regarding our heavy metal testing and allergen safety, including notes on coconut ingredients.

Do your products contain allergens or heavy metals? - Help Center

How should I store my matcha and canned drinks?

Where can I find recipes for PerfectTed products?

Do you offer wholesale opportunities?

What is the shipping policy and how do I qualify for free shipping?

General

What are your store pickup hours and location?

What is Matcha and what are its benefits?

How much caffeine is in PerfectTed products?

Are PerfectTed products vegan and gluten-free?

Do your products contain allergens or heavy metals?

How can I contact customer support?

How can I save on my PerfectTed orders?

Where can I find recipes and learn more about Matcha?

How to store your matcha and drinks

Getting Started

Where can I manage my subscription?

How do I manage my subscription?

Account

How can I manage my product subscription?

How do I reset my account password?

Terms of Service

How do I pick up my order from the store?

Shipping

Safety testing for heavy metals

Privacy & Security

Dietary and allergen information

Policies

Do your products contain allergens or heavy metals?Updated 10 days ago